@CliffyA Few more things that I observe - if my settings for browser notifications and mobile notifications are different I will get mobile notification based on settings for the browser (I never had enabled tribute notifications on mobile but when I enabled them for a browser I started receiving them on mobile as well.). Also, looks like when I’m playing on PC I’m never getting any notifications… but right after I stop my activity for several minutes I get all missed notifications at once.
This may be nitpicking. But I don’t always get the tribute alert when it’s actually available. Say it’s ready at 5 pm. If I don’t pick up my phone until 5:05 pm then I won’t get an alert until then. There’s no rhyme or reason for it. Sometimes it triggers without me touching my phone. Other times it gets delayed until I do.
The sound doesn’t matter. I don’t even unlock my phone yet. My phone senses the movement and activates the retina scan and that pushes the alert? 🤷, It’s been happening for months, at least since the tributes had a permanent fix. But I always thought it had to do with internet connection or if I left the game running when the phone went into sleep mode.
The delay is only with tributes. Pet rescues always get pushed out without an issue in that regard. And unsolicited PvP rewards, I’m unable to know if that was working correctly or not since they are essentially random. And I haven’t received a PvP alert since you told me it was fixed.
It happens day or night. One hour it could come through on time, the next hour be delayed. I literally can’t see a pattern to it. Other than there’s never an issue if I’m actively using my phone. Like if I’m in a call or a text, the alert still pushes through. But if it’s on my table locked and unused, then there could be a delay. Could have something to do with the lock on the phone? But I’m not willing to leave my phone unlocked to test. Sorry. If it matters, I use the retina scan or pin code to unlock my phone.
A few members of the development team have taken a good look at this and we can’t see any issues occurring. On our side, everything appears to be sending and scheduling on-time. I know this isn’t fun to here but it seems like something is going awry between the game and/on your device that we can’t control
Do you receive a lot of notifications? It might be an issue with the OS prioritising Gems of War less highly than the others.
What determines the time represented in the notifications? Like does the server already know my time zone? Or does it send an alert to my phone, then my phone tells it what time zone it is for me, and then that’s represented in the notification?
Depending on your answer I imagine I can trouble shoot this by setting up a browser alert on my phone for GoW right? Like the PC or console players do?
I have the developer options activated on my phone. I tried looking everywhere that could cause my OS to be at fault. And I don’t see anything related to notifications at all.
Unfortunately, my wifi was already set to always be on.
But yeah, the second article details the exact issue I’m having. Looks like I won’t be upgrading to the 10. May be time to switch to Google Pixel. I don’t spend close to $1k on a new phone. Just to have issues with something as simple as notifications.
Thanks for the amazing help Cyrup.