Missing lanterns after update

[GANNICUS1]

i bought 25 lanterns before update was going start underspire on Thursday and now you owe me $$$$$$$$$$$. Ask me if I’m peeved b/c I AM

[Pim]

I played one room to get the free lantern and that is now gone. So, all lantern got set to zero and underspire map also got reset to the beginning. Starting at 33 torches so my used torch is also gone.

[GANNICUS1]

i made out a ticket b/c this is robbing players of money, very poor way to do business

[Fourdottwoone]

@GANNICUS1

icket b/c this is robbing players of money, very poor way to do business

It’s already on the known issues list. They plan to refund purchases:

Which doesn’t really help that much. The free torches/lanterns will still be gone, if you want to complete your run to have to purchase them on top.

[Leon]

Yesterday it was 4 lanterns, today - zero

[Darklord1]

Quite frankly they need to give everyone the free torches back especially given they have failed to resolve the issue from last time. Alongside with all the paid stuff people have lost. Just dealing with the purchased stuff is unacceptable.
@Jeto

[GANNICUS1]

yes but it stops players like myself from star
ting underspire till i get refunded

[Jeto]

Hey all,

I am closing this thread as it is a duplicate report

@Jeto

We have update the known issues article for the Underspire issue: Underspire Reset

To confirm that players who purchased Torch or Lantern Boosters will have their Torches and Lanterns added back to their account as soon as we can.

This is all that were purchases during what was this weeks Underspire; including ones that were previously consumed by completing battles - but will exclude the free Lantern from the Merchant.

But once I have the specifics, we will share again!