Ya but I can’t recall when it’s the game has been off line…. I have been thinking about things that have gone wrong, or portions of the game that have failed…but it’s been a long time I believe since the whole system has been down like this.
1 Like
I also bought 3 elephants from merchant offers within the last few hours. Will I find them again? Or do I have to play a few extra weeks to upgrade my delves the regular way?
3 Likes
Production database roll backs rarely go well.
Best of luck to the team.
2 Likes
@Sokun @Jeto Please answering the following:
Why is there also a server rollback for Switch players?
All the time Switch players were told, that they are on different servers - is this another lie?
No Switch player got that library compensation mail, hell, Switch even got the library/patch 9.1. yet!
Can someone contact Nintendo over this, cause that is truly a betrayal!
3 Likes
A few hours ……… over eight now and not a word from the devs. Irrespective of the reason for the mistake and the subsequent debacle in rectifying it the total lack of communication is pitifully bad.
Mistakes happen but learn from them and be open and honest about it. Adopting the ostrich approach is not a good look.
4 Likes
Yeah, how childish to expect proper communication, testing and accurate compensation. How childish to be mad over losing game progress because of their faulty coding and rollout.
There are still fixes needed for stuff that is known for almost two years, so i understand every single player that is Frustrated at this point
6 Likes
I canot access to the GoW , I have been trying different method, But saying the probelm connecting SSL. or sometime, please re try later.. But its going on for over 7-8 hours.. Anyoine knew what is going on ? BTW, I’m traveling Asia and hd no problem until ya few days ago, but now it won’t connect .
Server rollback that was supposed to take a few hours will probably take a few days.
2 Likes
They don’t have any ETA. They are a small team located mostly in Australia, so they’ll probably be asleep right now. It’s also weekend, meaning they’ll have difficulties even grabbing hold of anyone able to work on this. They might not even have started with the rollback yet, the servers were taken down to prevent players from progressing any further, then losing that progress too. It’s quite possible the game won’t be back before next week.
1 Like
Thanks for your explanation .. is the same issue that I canot update 9.1 ?
1 Like
At least the update came out a week late.
Imagine if this was last weekend with all those gnomes getting undeaded in that first 15 hours and saved by hiding behind a server down message for how long?
2 Likes
Most likely since the game is offline. Should be able to update once it’s running again.
I say should because if your device is too old then that is the only thing that prevents folks from being able to play new updates. Usually.
It’s now ~8:11 pm in Australia, so this has been a Saturday day issue, not night..
..other factors aside.
3 Likes
It was a Friday afternoon issue I think. Reset is 6PM Melbourne time.
It just took until mid morning Saturday for them to do anything.
Remember the old days, when something was always broken when they walked out the office on a Friday afternoon. The new factions were always a hit, knowing the troops that didn’t work wouldn’t be fixed until the event was almost over…
Still my favorite was the release of the 2nd batch of guild guardians into gold keys. That was the one they managed to fix in overtime 
3 Likes
They didn’t fix everything about the second wave of Guardians. That’s when the troops shown on the battle loading screen stopped corresponding to actual troops in the battle, and I’m pretty sure other things about the in-game database broke at the same time. It’s never been addressed, and has actually gotten worse over time.
I wrote that when it was 5pm in Australia. For something they said a few hours.. it’s gone way past that.
1 Like
My memory is quite vague on the mechanism, It was first gaps, for some reason everyone got unlimited gaps for the first few hours and ended up with huge resources and vault keys. They were not taken back. I know this because I thought oh I’ll get to that tomorrow - and tomorrow it was all over. But most of my guildies had these huge stashes.
3 Likes
They couldn’ take it back, it worked just as advertised. They even showed on their stream that you could get unlimited resources and encouraged players to do the same. 
3 Likes