[Known Issue] Bans for Everyone?

[Kafka]

Information about bans

Hey everyone, Thanks for your patience over the holidays. Straight into it with the details: Over the weekend of Christmas, incorrect bans were placed on roughly 0.37% of the active user base. The development team noticed the issue at just after midnight on Christmas morning and we had 3 team members dropping in as they could to assist with solving the problem from that time right up until almost 11 pm the same day. By the end of the 26th the issue was solved and all the affected players wer…