I don’t know if this is related to the way the Unity build is currently designed, but it seems to need more developer hands on, post reset (based in PC players blind trust the troop is present right after reset). But this “not in the chest problem” has been ever present for 2.5 years on console. It might behoove PC/Mobile players to start considering my (console) chest opening ritual from years of past experience.
…Yes, I have been burned on this issue (more than once).