[Investigating] Push notifications (Alerts) on Android Missing

Bug Reports
21

@Jeto reinstalled in April myself

22

Reinstalled 5/26/22.
Still no tribute notifications.
And another gig used to redownload all the assets after redownloading them for the patch.

Hope it was worth it to get this actually fixed sooner than later.

23

Posted before, but to just confirm:
Restarted, checked all settings.
Running android version 12 if that matters.
Google Pixel 5A, no notices since update.

24

Hi … my notifications got disabled too after new patch. Using Samsung S22 Ultra.

I tried all possible ways. Uninstalled and reinstalled too. Still no notifications. Pls help.

25

I’m not sure, but the app info on my Samsung Galaxy S9+ lists the Mobile Data use since 1st December 2021, so I presume that’s it.

BTW I generally leave the game loaded in the background, I don’t know if that makes a difference.

26

Samsung Galaxy S20 5G.

Notifications stopped working for me as well.

27

Mine stop popping also after the patch, checked the setting for alarm, all set up as usual.
Xiaomi Mi Note 10 Lite

28

Hey all,

Thanks for sharing your reports!

The team have found the issue and is working on a fix! :sparkles:

11 Likes
29

Hi Jeto,

Thanks for the update. Hope they roll out the fix immediately after its ready. I hope we don’t need to wait until the next mini patch.

I really don’t want to miss out on tribute collections.

Thanks,

30

Even though the issue was brought by the client patch.
Things like this only require server patches to fix.
At least that was the case in my 5-6 years of enduring GoW bugs.

31

Hi Jeto,

Its been quite a couple of days since the issue occured. Do we have an update on the fix yet. Is there an ETA?

I’m sure many people r facing the issue and are losing out on gems. Once the issue is fixed, will there be a compensatory amount of gems awarded to players who didn’t get notifications ? On an average I’m losing about 100 gems per day.

Please provide a solution for this soon.

Thanks,

2 Likes
32

Same here, I’m missing out on a lot of gems without the notification

33

Any update on this bug? Still not receiving notifications

34

Also not working for me since the 6.3 updates. I have pet rescue notifications on, and they worked before, but are not working now.

35

Hey all,

The team is working on getting a hotfix out for this so it is resolved before the next update, but I do not have an ETA at this stage.

3 Likes
36

Same problem on Samsung A52 s

37

Thanks for the update Jeto. Could you also comment on the compensatory gem awards for those who got affected ??

1 Like
38

Same problem on Samsung A52 s and my Galaxy Tab S6+.

39

The great and power @Jeto My friend has a Samsung Galaxy Note 20 Ultra and still no push notifications.

40

I dont have notifications yet