Guild Chat on CONSILE is still somewhat broken. Sometimes posts do not appear after submitting it. Sometimes it stops displaying all new messages. Sometimes when logging in it only displays 1-2 items from the entire chat log.
Steps to replicate this.
Plug in a console and sign in to Gems, launch Chat.
Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template.
Platform, device version and operating system:
Screenshot or image:
What you were expecting to happen, and what actually happened: This is simply what you were trying to do and what happened instead. Example: āI was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!ā
How often does this happen? When did it begin happening? Was this a once-off bug or has it been a consistent issue? Does it only happen after doing a particular game mode?
Steps to make it happen again Sometimes there are certain steps that can lead to a problem that may not be obvious! Example: I lose once in the Arena. I then exit to the world map. I then tap on Broken Spire on the map and then tap Arena. Broken Spireās quest loads instead of the Arena
Unfortunately, this isnāt apart of the Unity issue. Currently weāre unable to reproduce any issues with chat (on any platform) so we need more details on the problem to investigate.
When this happens, how long has the game been open for?
Please describe your internet connection: Ethernet, WiFi, etc
How many seconds does it take for the message to post on average?
Which Room are you in? (Jonathan)
Do you know roughly how long it takes for messages to come through (for example - if a Guild member happened to mention they contacted chat, or later you can load the ā5 minutes agoā)
Iāve made a minor adjustment to both of your accountās chat data, please restart the game and let me know how this affected the chat (you may need to reconnect to a chat room from none)
1- any time. Sometime you type something and the chat is freezed. You try to switch from guild chat to global chat and it doesnāt work. You need to disconnect from the chat and reconnect to make it work again
2- internet connection doesnāt matter i tried ethernet and wifi and both does the same.
3- msg sometime doesnāt appear. Sometime it can take 1-2 min before you can see it
4- any room will do the same
5- like i said the chat freeze very often and randomly so hard to give a time but discconnect and reconnect from the chat usually fix it for limited time
Canāt reproduce?? You have to be seriously F@ring kidding!!! I donāt thinking I have spoken to one single player on the x1 that hasnāt experienced it.
3 seconds to 3 hours, and all times between.
Wired. Incredible Iām throttled to 150 down, 15 up. When Iām in a MP game like Gears of War my ms ping to the servers is displayed, all the comments are that players have hardly ever seen numbers so low. Iām a Major Metro area I donāt think far from a MS data center.
Sometimes Never, sometimes 15-20 seconds, sometimes minutes.
NA.
Seems Immediate, never, or time mentioned in number 3
Finally, Thanks for looking in to this. Please type in Global Chat: Does anyone have chat issues? Or something like that, good luckš
My Global Chat was set to (none) like you mentioned. Iām going to leave it set like that for awhile to see if It helps Guild Chat, the only one I care about.
I will see if it makes any difference and report back in a few days. Thanks.
I mean if i write anything it wonāt register to the chat and if i try to switch from guild chat to global chat by pressing the āLBā
Button it doesnāt work
I dont see how in the world you all dont know its a issue. Very puzzling . global seems to work better then guild chat. But the toggle between global and guild chat happens all the time.
The problem is you are not in a guild that uses guild chat a lot. So youāve probably never tested it under active guild conditions. If you could join a top xbox guild as the 31st player youād see how chat stalls and freezes.
We recognise this is an issue. We need more information and details on the problem in order to fix things. There are occasional comments in global chat of chat issues but if we donāt receive proper reports like Stratās itās impossible to investigate an issue and fully understand it beyond what we have already done.
@truethat Can you please describe what you mean by the ātoggleā between global/guild?
back to the issue - Iāve already added your other details on the issue to a report Ricky/Strat, thanks for your help. If anyone else has chat issues please let us know:
Describe the exact issue you have with chat (this may differ for some people).
When this happens, how long has the game been open for?
Please describe your internet connection: Ethernet, WiFi, etc
If you have an issue posting messages: How long does it usually take to post a message?
Which Chat Room are you in when the issues occur?
Do you know roughly how long it takes for messages to come through (for example - if a Guild member happened to mention they contacted chat, or later you can load the ā5 minutes agoā)
