Hi everyone,
Thanks for your patience with this issue. Upon further investigation the development team has discovered that there’s a few causes to this problem.
Firstly, the team has made some changes to improve the way the game was accessing data when loading the Troops menu which caused some large loading or “lag” times. This should cut the loading time by half, if not more. You will see these changes in the next update.
Secondly, it’s thought that the majority of the lag is caused by an issue with the version of Unity that the game is coded in. Unfortunately, this means the problem is predominantly out of our hands until we can receive a fix for the version of Unity we are using. There is no time-frame for the fix at this stage. I’m really sorry to tell you, but at the team is unable to do anything else to alleviate the problem until the fix. In the mean-time, you can try:
• Closing the game at least once or twice every hour
• If you haven’t already, ensure your account is linked (PC/Mobile) and try reinstalling.
Although these workarounds won’t fix the issue, they may ease the problem a little.
Thanks for sticking with us.