Because every time they run the numbers they’re doing better than before, and nobody quits.
And it’s not like they never listen, but we have zero transparency around their plans or priorities. For all we know there’s a better Vash fix coming but it requires a client patch. Technically they hadn’t even acknowledged they could reproduce the freeze yet. And nobody knows why these two troops got a rewording out of the dozens who have text issues.
One time I had a dev posting jokes in my thread at least a month before another dev responded, “this is a Unity issue, we have to wait on them”. Their ways are mysterious. Most of the time we don’t know if they even read our post. Even if we know they read it, we don’t know if that means they’re prioritizing it. Even if we know something has some priority, we don’t know what priority that is. Sometimes they agree the thing we report is an issue, but want a wildly different solution than we asked for.
We discuss our issues and priorities with each other, and explain why we think this is more important than that. Sometimes we even agree. Devs don’t participate in that so they feel more like stubborn gods who sometimes answer prayers in a way that makes us wish we hadn’t made them.