Platform, device version and operating system:
Mobile (Android)
Screenshot or image:
None
What you were expecting to happen, and what actually happened:
The game lags horribly when I play Council of Chiefs event - everything on the screen moves very slowly. I know that my phone is old, but the game speed is fine in other modes. I saw this issue mentioned in Feedback forum, but I did not find a report for it.
How often does this happen? When did it begin happening?
From the very beginning of the event. Every time I fight in this event.
Steps to make it happen again
Try the event on an older phone, maybe?
I see similar picture too: not very slow, but slower than other modes. Like CPU is overloaded. It happened when I set higher graphics levels than my tablet could run well. But all other battles are fine now, only “Council of Chiefs” mode lags.
I had the same, ran extremely slow the whole event generally taking several swipes before moves would even register. Was isolated to CoC everything else ran normally.
Hey, sorry we’ve been having some server issues recently which have been getting monitored by the team (we’re on it).
If you’re ever unsure about lag you can check for a yellow ! mark in the game settings. Sometimes this will appear yellow if there is an issue with the connection between us, NOT just if it’s the game server with a problem.
Thank you, Kafka.
The lag lasted the whole week (Monday-Sunday) and only affected Council of Chiefs. I played every day with the same result: the game was runnning fine in all modes except the new event. Why would server issues show up only during a certain event?
From what I understand (not personally afflicted) the lag is with every piece of the interface (input delay, inputs being eaten, and framerate reduction - NOT trademark server lag which is transitions that require server contact taking extended periods of time) from when the World Event menu is entered and persists through battles. It is highly unlikely to be a server issue. I’d look into that very subtle tilt/zoom in effect that happens as battles are displayed for the first time in this mode, since this is the only instance (that I know of) that appears to use 3D rendering in game, and the way it is handled may be causing this adverse reaction on certain devices.
Hello team, could anyone experiencing this lag please reply with their device, and if they’re on a phone or PC, their OS?
This could also be due to to using an older device, or having your quality settings too high. We recommend lowering the quality settings and seeing how it goes, and if there is still lag please let us know. (And PLEASE include your device and OS when doing so.)
I don’t think so. Auto Update is on, so if it stopped updating after 7, that’s probably it.
I do realize that I have a 5-year old phone. However, all other modes of GoW run smoothly on it, so I thought that maybe you can optimize the new event.