What you were expecting to happen, and what actually happened:
Was expecting the new achievements for both the 7.4 and 7.5 updates to appear but only the 7.4 achievements have.
How often does this happen? When did it begin happening?
Started immediately after the update was installed. The 7.5 achievements aren’t appearing in the list of achievements.
Steps to make it happen again
Open the achievement list for Gems of War on the Xbox.
Thank you for letting us know about this issue, and for also providing a screencapture.
After investigating this issue with the development team, we have concluded that the issue seems to be on their end and have quickly contacted Microsoft about the 7.5 achievements not showing up on their platform for them to fix.
In the meantime, Thank you for your patience and understanding.
Is there any way to get the Part of the Club: Join the Alliance achievement if we’ve already joined an alliance prior to it going live? I assumed it was going to be a retroactive check once it went live, but it didn’t happen.
Rather not lose the 1st join bonus just to trigger it…
We’re discussing this at the moment. Unfortunately, in order to edit the Achievement so you can get it without leaving your Alliance, it would require a change that’s a client fix - that means it has to go into an update that goes through full QA and the store submission/approval process.
I’m asking for something to resolve this to be included in the next game update (v8.0).
Sorry everyone. The good news is the Xbox achievements should be releasing smoothly in future, we just need to resolve this one last thing so you don’t need to change Alliance, then everything will be back to normal.
Thanks so much for all your patience around the achievements.
Missed this earlier, so the achievements worked correctly during QA, it was only when the update was pushed live the Achievements failed to release. Which was something we could only discover when the update was live. The team quickly got in contact with and worked with Microsoft to resolve the issue. This shouldn’t happen again now that the issue was pinpointed.
It can take time to roll out and update in your region/on your console.
The Xbox support page advises it can take up to 72 hours after you’ve restarted your console for the achievements to display.
I’m not sure, it was a problem Microsoft fixed. The achievements are currently live and working on Xbox after the fix earlier. However, if you already joined an Alliance we are looking to add a check so you can earn this achievement if you already joined an Alliance and don’t leave to join another one. This check can only be added by updating the game client - this means it has to be in the next game update version 8.0, I don’t have a date to announce for it yet.
Joined Alliance on Android = no achievement
Then launched Steam version = no achievement
One Citadel Guardian defeated on Android version = progress on Steam: 0/10