[Fix Released] Council of Dragons Campaign Weapon not in inventory

Same here, NO weapon in inventory :frowning_face:

Update to this!

If you have unlocked this within the Campaign Pass, it is in your inventory but not “visible” so once the fix is released it will pop up in your Weapons tab! :sparkles:

Fix is expected in the next 24 hours.

7 Likes

Same here. I also did not receive the Council of Dragons weapon

What a convenient attempt…
“You’ve got the weapon, but you just can’t see it. Oh, and you also can’t use it.”

sparkles sparkles sparkles fireworks ole ole what a wonderful world sparkles sparkles sparkles

Sorry @Jeto this is not enough!
It is also not enough to just try a cover-up in saying “expected to be fixed in the next 24 hours”. Players that paid should be able to expect a bit more here… Some players bought stuff and it wasn’t delivered on the set deal/promise by your company.
Doesn’t have to matter to the players who of your “small team” messed it up, but the company should be able to fiugre it out internally.

12 Likes

So basically the same configuration error as every other campaign. The paid campaign pass has deteriorated to a point where it’s basically guaranteed something is configured incorrectly, each time. And it’s usually mistakes that are trivial to spot and correct by spending just a few minutes to verify the entered data.

Now, I’m sure this isn’t your fault and not something under your control. However, is there any way you could escalate this to whoever is supposed to be running your company? And let us know if there is any action plan to get your company back on track? Players are paying to get access to campaign content early, and the past year or so your company failed to deliver on time over and over again.

13 Likes

gary is able to spot such a “mistake”, and taransworld f.e. also is able to list the “mistake” which the official employees aren’t able to spot.
Surfsquad, this is awful.

If in my job I would generate only 5% of the mistakes your company/employees does my boss would, rightfully so, release me. But then again, if I did generate such an amount of mistakes, I probably couldn’t grasp “my own messing up” and would be under the impression that “I did everything I could!!!1”… I guess we can’t solve this situation.

But I’m glad your company/employees don’t have to handle real life and death situations - everybody just imagine it… And then on a weekend. lol’d

2 Likes

Same here - No Weapon, but I am not surprised.

Icy: If your customers didn’t care and kept coming, no matter how much you screw up in your job, it would not be you, who is at risk, but your collegues at quality control might soon be rationalised out.
Equally, if the product you are working at is seen as low priority and all of management is focussed on the new, shiny, upgraded version, that strangely isn’t popular enough with customers, it won’t matter to your job security either, if you’re doing things good or bad.

A drug dealer, who keeps stretching his stuff with household trash, may not be too well-regarded, but if something finds its way in, that multiplies the addiction factor (and isn’t completely lethal), they’ll have a safe share of people, who just have to keep coming back for more.

sniff sniff :sweat_smile::laughing::rofl:

Still no fix, imagine if the bug was not being able to buy a season pass…

8 Likes

Funny how the community figuring out the Daily Dungeon “random” algorithm gets shut down in a millisecond after it was cracked over the weekend, but fixing a problem that has happened five times before and the programmers should intimately know how to correct by this point goes unresolved after a full day of reporting … And that’s with @gary_dils serving up on a plate exactly what the problem is.

Once again, the sheer lack of respect for this company’s paying customers is sickening.

15 Likes

@OminousGMan
When weapons or troops are scheduled to release on dates that are clearly wrong according to physical data. Such as the case here.

Do you still NOT want bugs reported prior to them actually happening? Or…due 100% to your lack of QA can we report bugs prior to planned mistakes being real mistakes?

Please advise.

6 Likes

Seriously, 24hrs later and still nothing? I was checking up on this. Paying for an Elite pass only to not get something defeats the purpose. Nope, unacceptable (I want compensation for every battle I lost and could’ve won if only I had this weapon :laughing::sweat_smile:).

But seriously get this straighten out… :sunglasses:

1 Like

Hey everyone,

Sorry I was unable to get a response here before our morning meetings.

Unfortunately, there has been a delay in releasing this fix to the servers. I completely understand how frustrating this is, as this is an issue that shouldn’t have gone to live and we should have spotted sooner.
Once the team gets back to me with any more information, as currently, I am still expecting this to get released today but if that changes I’ll be back in here and post some further information.

Again, I am sorry that this got through and appreciate your patience while I continue to follow up on this.

This is completely out of touch with the issue. This is literally the 4th or 5th time it has happened.

EVERY time you say the same thing.

There is no fix. You drag your feet until it just releases on its own and wait for the next time.

Stop the patronizing responses. If any of these people spend another dollar with your company they deserve what they get.

Also that “frustrating” is the first day things they teach you when training for a customer service position. :rofl: I find nothing more disrespectful than to be told that I am “frustrated.”

2 Likes

I’ll still take some dragonite as compensation.

How about 40 per day this isn’t fixed?

1 Like

I also have a fantastic idea. This will blow your minds!

Why not add the campaign stuff to the game when a campaign starts?

It’s not that people can get their campaign stars weeks and weeks earlier. There is only elite+ pass to get more stars and thus rewards quicker. And those folks are entitled to it.

So why don’t you just add everything first day?

That would fix this problem once and for all.

Or am I missing something here?

3 Likes

My fantastic idea is that whoever is responsible for planning release dates for future weapons/troops knows what a “calendar” is? :bulb:

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This is the sad truth… :face_with_head_bandage:

1 Like

:watch::watch::watch::watch::watch::watch::watch::watch::watch::watch:

1 Like