Every so often logging into my mobile I get the 'request to download again' screen


#1

What you were expecting to happen, and what actually happened?
I updated weeks back to the 3.1, accepted the screen that informs me of multiple downloads. And completed the upgrade. Since then every so often I get the same screen logging in such as today this afternoon. I played last night until 2 am on my mobile. Played today during the day on my PC. Went to do housework and play in the kitchen on my mobile, and got the agreement screen again.

A couple things I have noticed is that sometimes it starts the download again, and then gets 40%ish and then the login continues

Btw I had already captured the screen but didn’t report it

What are the steps to make it happen again?

If I knew WHY this happens… I could tell you. I play back and forth on PC or Mobile (logging on on either through the X or QUIT) I’ve had it happen at least three - four times each week.

Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!


#2

Happens to me quite often as well.


#3

Me too, probably every 5-10 logins?


#4

I would suggest it happens every time an update is pushed to the troop database, such as modifying the spell/stats of an unreleased troop. But based on the times of day when this pop up appears, I hope I am wrong!


#5

Really, if that’s the case here is a lot of updates? I reckon I get this at least twice a day, I play exclusively on mobile.


#6

I don’t think it has anything to do with any pushes. There wasn’t anything today


#7

I’ve asked support about this. They think because the initial message is wrong (game doesn’t really download 12 MB but more like 2.15 MB) that means there’s no actual problem, just a display bug. It took 2 weeks for them to get back to me so I haven’t pursued it further.


#8

I get that pop up all the time… don’t think it affects anything though…


#9

I also get this at least once a day. More depending on how often i play on mobile.


#10

Same here, at least every other day.


#11

Yep, get this regularly. Doesn’t seem to download anywhere near as much data as claimed though, because I live in a rural area (very slow 3G) and it barely slows down loading times,


#12

I get this everyday.
What exactly am I downloading?


#13

You’re downloading the file that has all the troop and weapon data in it. It hasn’t changed – it doesn’t change much outside of hotfixes and game patches – but there’s some sort of bug that causes the game to believe the data is stale and so it re-downloads it.


#14

I have same issue on moblile.
But i recieve next window EVERY time i try to login from mobile.


I mean if i open game, then close app and even immediately run it again - i recive this window.

Upd:
do i need to start new thread with this issue?


#15

That’s the same screen I see every freaking time I log on too. :rage:


#16

Yes every time i log in i’m asked to download additional files.


#17

Same +1 but only on Apple devices


#18

Yes still get this every time game starts on iPad or iPhone. Very annoying, and often delays or stalls start-up if connections aren’t so good…


#19

I also get it every time I log in. But it doesn’t download that much data. It’s mildly annoying but not that bad.