Platform, device version and operating system:
ALL.
Screenshot or image:
What you were expecting to happen, and what actually happened:
On a new character (currently level 14), I cannot complete either the Troop Ascension or the Troop Traiting tasks. Luther will not give me the traitstones or the copies of himself necessary for these upgrades. In the case of Troop Traiting, the failure restarts the game. I have tried re-installing the game (on multiple platforms) with no change.
I have purchased the Library Pass for this character, which appears to have been a waste; I cannot collect the 150 gems I was due for the Traiting task.
Steps to make it happen again
N/A.