@Silverstream I created a new bug report thread for you and replied to you there:
If you want to DM me about what is happening with not being able to contact support directly we will work it out for you.
Very few users (less than 5? in the past 5-6 years) are actually forbidden from contacting support and they were suspended for things like death threats or telling the staff to kill themselves so I SUSPECT you’re having a technical issue with contacting us that I hope to help you resolve.