Community Council

[AMT]

@OneWorld

it really won’t matter how well the community communicates with the devs

Historically, when bugs are released players are understandably disappointed/upset: however, it is how the mods dismiss/ignore/patronise/threaten/etc that tends to trigger the playerbase…

Alternatively, when a company rep with the suitable soft-skills tackles the very same issue in an open and respectful way, the pitchforks tend to be put away:

Recent Game Issues

Hello Adventurers, We wanted to discuss some of the recent issues, keep you updated on what their status is, and give a little insight about what’s been going on for those who are interested. As many of you may remember, we use the MongoDB database to run Gems of War. Like all technical solutions it has pros and cons, but overall has served the game well. After 7 years, we have many many millions of accounts in MongoDB, and while databases can handle this volume of accounts, it does mean ther…

Vs

Missing Campaign Stars

Hey, in future we will respond at least once a week for larger issues like this to let you know it’s not forgotten about but if people complain that we are replying with no substance or info or complain we’re replying instead of fixing the issue we will stop doing that and only post when we have new information and next time we won’t revert on that stance.