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Describe your issue:
Hello dear team.
I have not been able to connect to the global chat for 1-2 days.
My account is linked and I start the game on Steam.
If I click on chat in the game myself this message comes up:
than i click on “yes”
Then a kind of colored stone that rotates appears at the bottom right. After that nothing happens. If I click the chat symbol again, the message appears again.
I hope you understand me I come from Germany.
What can I do if someone else has the same problem?
I also tried to restart the game, but it didn’t work.
I had this happen when at work, I think due to a blocked port. Only chat will get affected. If this is happening at home without any limitations then hopefully someone else has an idea.
I don’t know how I just solved it for myself, but now it works.
I just joined a guild to see the chat settings.
Then I left it and was able to enter the global chat.