Balancing & Changes

Possible changes coming to the Chaos Portal in Primal Rift

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Next week we will be running Mirrored Halls Faction event instead of Frostfire Keep.

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Sharing now while I have some initial knowledge:

In April there will be some real money price changes coming to Google Play and possibly XBOX.

The changes will depend on your region and are made in-line with each platforms conversion rates.

Just like the last price changes we had in 2024 for Google Play, this will vary from country to country, so where some players in one country may not see any change, there may be some in other countries who see a difference.

Understandably the cost of living is forever on the rise, so we do try and avoid these increases where we can.
I don’t think there has even been a adjustment made to any of the consoles IAP’s since I have been at the studio

We appreciate our players support in any and all capacities!

Once I get any more information, such as a date and any specifics, I will either update this post or make a new one.

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To avoid further confusion around the Star Stones Daily Plunder tasks, we will be removing the tiered names from their title.

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For anyone not checking in on the specific thread.

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cross-sharing

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cross-sharing

I should hopefully have more specific information on this next week, and possibly the changes might be pushed back into May. Depending on how soon these changes are confirmed before they are intended to be changed.

Ideally pushing to be able to communicate any changes with a gap of time before they go live.

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At the moment these, changes are expected to go through at the end of this week. Between the 1st and the 5th of May.

Changes are based on your region and are being updated to be more inline with current conversion rates.

These changes will range, on average, from a 5% - 15%+ increase. With some countries being outliers, with a higher/lower than the average increase or even a reduction in price.

I think most people in the forum are based in the US, so you wouldn’t see any change.

As I added before, cost of living is forever on the rise, so we do try and avoid these increases where we can. I don’t think there has been one on XBOX and Google Play in a long while.

Nonetheless, we appreciate you all with or without making purchases!

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If anyone got multiple bundles of mail of Gem Keys and Gems, there is a chance these are broken as they are not the mail we sent out. Please reach out in a ticket and I can confirm.

A fix was released for this recently - so anyone who had not yet claimed the mail it has since been removed, and any mail that was collected has been removed from your inventory excluding anything you should have received

At the moment, if 9.2 does release next week, Nintendo Switch will be delayed.

But there is also a chance 9.2 will also generally be delayed and not release next week.

Once I have more information, I will share it

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Just got confirmation this is releasing today.. in like, 10 minutes

Force update will be Monday before weekly reset.

Again, it is delayed release for Switch. If all goes well, we hope to release for Switch next Wednesday.

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9.2 Hotfix bug list

  • CLIFFY error when trying to play Epic Trials
    • Will be fixed in the upcoming hotfix
  • Astral Spire bonuses not applying in PvP
    • Will be fixed in the upcoming hotfix
  • Kingdoms that were not max level are not able to be upgraded with Crystals, despite meeting the Population requirement
    • Will be fixed in the upcoming hotfix
  • Faction Hoard displaying incorrect bonuses [visual only]
    • Will be fixed in the upcoming hotfix
  • Game UI cut off on either side
    • Will be fixed in the upcoming hotfix

There have been some bugs that don’t need a hotfix that we are working through as well.

  • Players who have not yet updated to 9.2 no longer have their Kingdom bonuses applied to their Guild Wars defence team
    • Just released [4:29 PM AEST]
  • Prisoner Luthor tutorial blocked from missing resources
    • Just released [4:29 PM AEST]

And there are some issues we are still investigating

I will update if more are added, as this list was from last night before I shared todays reports

typing-laptop

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Post 9.2 Bug List

excluding anything listed in the Hotfix list above

  • CLIFFY errors in Explore/Game crashing interacting with the Mimic/Blank screen
    • These are all linked to 9.3 data going out and just awaiting a server fix. If you have played beyond level 12 (which has always been the highest level) there is a chance some rewards that are only available above lvl 12 could be removed from your account, such as Mythic shards
      • A fix has been released (noon 26/05)
  • Ongoing UNITY errors
    • This is being investigated to confirm if it’s individual player issues, or a wider spread issue
  • Elite levels appear to have dropped - reports so far appear to be a visual only issue as their actual elite level remains in some cases
  • Incorrect Keep and location text in post GW battle screen
  • [old and ongoing but recently added] Various achievements in need of updating or don’t trigger
  • Email verification directs you to old Zendesk link, not Freshdesk
  • Various small placeholder text still remaining
  • Information missing from Kingdom level up screen [visual only]
    • Missing assets and text
  • Faction Hoard bonus from Kingdom Prestige not applying
    • Investigating
  • [Still being investigated] Tribute shown in Kingdom screen is visually incorrect. Tribute collection screen is correct and you are rewarded the correct total
    • Would need a client update to fix it either way, but appears it didn’t make the hotfix

These are just the main ones I have shared with the team this week and post 9.2 updating, there are others that are just not getting reported as much that have also been shared with the team.

No tickets or further reports are required for the above. Please check if a thread already exists before starting a new one.

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At the moment, Switch is expected to updated to 9.2 tomorrow (Thur 28th)

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Attention players with FULL mailboxes

The team has pinged me that around 200 players (active and inactive) currently have overflowing mailboxes. We temporarily increased mailbox limits to 110 for the 9.2 conversion, just in case.
Didn’t expect anyone to have full inboxes even with the conversion mail..

We are reducing that limit back to 100, so any of the oldest uncollected mail, above the 100 limit, will be cleared.
This is expected to happen next week (pending specific ETA)

The text in-game has already been changed but the limit has not been rolled back yet, so we could remind players to COLLECT YOUR MAIL.

In any normal case, you wouldn’t have received that mail anyways because your inbox is already full, so any more mail would have just been lost to the void

The mailbox having a limit as well as mail that can expire has been around for a long while, so we always direct players to ensure they are regularly collecting their mail so they are not missing out on receiving any new mail (a common ticket I get about “missing” guild gifts, due to full inboxes)

Please reach out to your friends and Guild mates in-case they are sitting on a full inbox of items.

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