7.0 Update: Underspire

[gow]

Hi Kafka, any update on the notification issue for android 13? Thanks.

[Captain_Biggs]

After 7+ years on PC/Steam and VIP 16+ I’m considering leaving this awful game UI behind, it’s a sad day, but it sure seems like everything has fallen on deaf ears. Kafka is literally answering as if it’s an AI automated response “to make it sound like we care” but in reality the amount of fixes proves they actually don’t give a single ____ about the players that gave them their paychecks.

[Dust_Angel]

@Kafka

I’ll give you more news as I receive it.

Just like you keep us updated about other major issues, too? Daily deal offers that still haven’t passed internal testing despite being explicitly announced in patch notes? Targetable gem dragon crafting?

What guarantee do we have that any of the feedback has been actually passed on? Your word that it has been done?

Do I need to remind you that certain help articles in game guides section haven’t been updated to reflect current game reality for years despite you and other CX members personally stating multiple times that it will be taken care of?

[icy]

@Kafka

No one dev decides on everything in the game and it’s better to have staff involved in those processes doing their work so we can get resolutions implemented sooner than posting to the forum.

We take time to let everyone try out the new update and get used to things and share their feedback before making decisions also.

I’ll give you more news as I receive it.

Fourdottwoone has asked all the right questions here…
→ 7.0 Update: Underspire - #328 by Fourdottwoone
…that have been asked previously many times without getting adressed properly or answered in any way. Just typing something around these topics, saying “we reported back to “””““the team””“”“…” just isn’t really a satisfying answer if when asked about things again afterwards we only get radio silence due to then only selective commenting on things by QA or by typing up something that wiggles around without any direct answers or confirmations about what has been asked about. That feels like a charade, that tactics may work once or twice.
The “so we can get resolutions implemented sooner” was a real laughing point for me, I have to admit you got me hard with that one. Finally something “fun”.

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@Captain_Biggs

After 7+ years on PC/Steam and VIP 16+ I’m considering leaving this awful game UI behind, it’s a sad day, but it sure seems like everything has fallen on deaf ears. Kafka is literally answering as if it’s an AI automated response “to make it sound like we care” but in reality the amount of fixes proves they actually don’t give a single ____ about the players that gave them their paychecks.

To be fair… as long as enough players “whale buy” into everything new, despite everything that is not handled properly… why should the ivory tower care if the honey keeps on flowing? I for example haven’t bought the campaign pass. the one rather fairly priced thing in the game.

[Kelana]

@Kafka

I just wanted to pop in to let you know the feedback from the update has been getting passed onto the development team for consideration.

We have also prioritised the accessability feedback in our reports to the team.

Thank you for this.

[redmist]

@icy

I for example haven’t bought the campaign pass. the one rather fairly priced thing in the game.

I’m with you here. If the UI is not reverted before the end of the campaign then I’ll stop playing, but if it is reverted then I’ll buy the pass and hang around.

[Stratelier]

@Kafka

We take time to let everyone try out the new update and get used to things and share their feedback before making decisions also.

I’ll give you more news as I receive it.

Did the beta testers not already comment on how distracting and misfunctional the new card design is, and (at minimum) let the team brace for the storm of negative feedback upon launch while they discuss how to fix the damage that the team (presumably) DISCUSSED and AGREED to implement? This. problem. was. self. inflicted.

To parody a certain Star Wars quote … “you cannot afford to watch your playerbase suffer and die while you discuss the new UI in a committee.”

[Kafka]

I should have some news about how the accessability feedback will be handled by end of day tomorrow.

[Stratelier]

At least any reply/update is better than silence – which almost prompts everyone to assume the worst.

I’m actually mixed on the new card design – the new Mana ribbon actually looks nice, BUT it also completely shuffles the placement of vital UI information for the worse, and while I do not suffer any problems myself, I can understand the people who do.

PS - Here’s a remote idea: Maybe if you’ve taken notes from a topic to discuss with the design team, you can drop a Like on the post in question? Obviously we have no way to know which topics a CX member actually reads (and I know it’s quite intimidating to log on to the forums for the day and discover a huge volume of new posts). but dropping a Like only takes a second, and it lets us know the topic has received some minimal acknowledgement from the CX team.

[Kelana]

@Kafka

I should have some news about how the accessability feedback will be handled by end of day tomorrow.

I am more excited to hear that than I have any right to be. lol

[SevenSidedBox]

I’m actually mixed on the new card design – the new Mana ribbon actually looks nice, BUT it also completely shuffles the placement of vital UI information for the worse, and while I do not suffer any problems myself, I can understand the people who do.

If you like the ribbon, you should see what it looks like on an elite medalled shiny troop both in and out of battle. It looks even better (sarcasm).

Can’t wait to see what the devs are going to say. I’d like to be optimistic but past experience leads me to temper my expectations.

[GrayFiend]

beta what ?

[mitamata]

@Stratelier

Did the beta testers not already comment on how distracting and misfunctional the new card design is, and (at minimum) let the team brace for the storm of negative feedback upon launch while they discuss how to fix the damage that the team (presumably) DISCUSSED and AGREED to implement? This. problem. was. self. inflicted.

I’d bet beta testers did tell them what was coming. Hopefully that means there’s already somebody working on accessibility fixes and the devs will be able to impress us with shipping those quickly

Or, if I put on my conspiracy hat… they already have some fixes ready, but they decided not to ship them so that they can do that after release and say “see, we listen to you guys’ feedback”. Basically giving themselves at least one thing they can deliver on as a fix.

I’m not a fan of the UI, but I’m getting used to it and I expect most players are in the same boat. The only thing people can’t get used to not being able to see, eye strain and headaches from said eye strain, so I really hope they can do something for accessibility and soon

[Fourdottwoone]

@mitamata

I’d bet beta testers did tell them what was coming.

Possibly not as much as would have been needed to avoid disaster. Beta tests were Steam exclusive, which usually means big computer screens. The players hit the worst by the new design are those playing on small screens, like mobile.

[Hayabusa]

I play on 6", on 32" and on 58". Same difference, you can’t see much. Since the update I only use teams that I memorised, so I don’t have to look at any stats at all.

[Duskraider72]

Just played a lvl 12 explore in Blackhawk, I didn’t think this was possible during underspire anyone else able to do this. I went to the kingdom to play underspire and explore lvl 12 started instead

[Graeme]

It happened to me once last week during WIld Plains week.

Accidentally went to that kingdom to do Explore, for some reason it let me do one Explore run. Not sure what I did beforehand that might have allowed this to happen.

[Stratelier]

@Duskraider72

Just played a lvl 12 explore in Blackhawk, I didn’t think this was possible during underspire anyone else able to do this. I went to the kingdom to play underspire and explore lvl 12 started instead

Sometimes the game renders “Underspire” and “Explore” tabs simultaneously, making it possible to play Explore battles in that Kingdom (especially as the Underspire tab tends to be non-selectable via controller input).

[TheIdleOne]

so… when is end of day?

[Kafka]

Hi all,

Update regarding the accessability feedback we’ve received for 7.0.

We have plans, or have already started implementing some changes in the next game update for the following:

• Increasing font-size for armor and life on the Troop cards
• Improving colour/contrast on the mana numbers on the Troop cards
• Improving the contrast on the Life and Armor numbers to avoid readability issues when the numbers are the same colour as the Mana bar behind it.
• Looking at improving broken armor icon being hard to see due to the transparency
• Mana orb looking full when it’s not

As well as endeavoring to keep contrast and font size more towards the front of our minds during future design.

We are still taking all feedback under consideration but the legibility of the Troop cards has been our priority with the feedback received so far.

Thanks everyone for sharing your feedback for 7.0 so far and for your patience while we work on improving things.