i spent 70 Euro in the past and iam only VIP Level 1 . Thats a Joke?
I would definitelyopen a ticket. It’s not a joke.l, just an error.
If the consoles reflect mobile you can find the VIP information below
wrote a Ticket i know i bought 50 and 20 Euro PSN Card for Gems after Release 
I should have Level 3 or 4
i still have the Emails for the purchases that should help
It could help but you most likely won’t need them. The mobile/pc platforms went through the same issues, I’m sure they will get you fixed up quickly.
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i just added them to the Ticket