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You are out of sync

Start a new delve - click…
Pinwheel of doom goes round and round…
and round and round…
“You are out of sync with the server, please restart your game”

This is sometimes a server issue, but not always. Do you play on multiple devices, perhaps?

If you are playing Gems of War across multiple devices, you will need to ensure you are playing on the 4.0 Update between them. If not, you will get a server error. You can read more about this issue, and how to fix it, here: https://gemsofwar.zendesk.com/hc/en-us/articles/360000426596-Connection-to-the-server-has-timed-out. We hope this helps. :slight_smile:

The game is lagging very bad on xbox @Saltypatra can you guys check if we got enough server open? It’s becoming unplayable since last hour and i still got 20 sigils to play :slight_smile:

Edit: it’s working better now, i suspect you guys did a ninja fix :slight_smile:

(Pssst, we didn’t ninja fix anything.)

You can’t run the microwave and coffee maker at the same time if they’re both plugged into the same power strip as the server.