Because it IS a bug and HAS NOT BEEN RESOLVED.
Agreed on both counts. Until they made an adjustment around an hour before the restart (6am for me!) it was completely impossible to get the last battlecrasher on that day.
9th copy? No problem, everyone found it eventually
10th copy? Not a single person on these forums or their guildmates came across it.
I’m sure that Kafka is relying on some faulty information rather than being dishonest, but the end result is that people who bought the pass were unable to get some of what they had paid for.