Xbox One Lost reward of guild

In Xbox One my Guild “Steel & Honor” completed all guild tasks and a full bar.
I get an email with the 3 rewards and when I open it, the game give me and error and the retry msg.
I try to retry several times and I had to cancel at last. when the game return I got mail warning, but no mail are in my inbox and I don’t have the rewards (no keys, for example)

You best option would be to submit a ticket to support. You can report issues here: Console is also supported by 505Games, and you can submit a ticket to them here:

Thanks, I’ll try that.

I put a ticket in and they solve it.

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