Why my glorys still not get fixed

My 30000 glorys were reduced to 10000 last monday, and not fixed yet.
I sent several message by [CONTACT US] but somehow never got respond.
Does anyone have the same problem?

No. If you actually filed a help ticket correctly they should have resolved the issue. Mine was fixed very quickly after I submitted my ticked for the same problem.

https://gemsofwar.zendesk.com/hc/en-us/requests/new

You were sending your messages to the wrong place. This is the place to contact support.

Seems that contact us form is more for inquiries directly to the publishers.

1 Like

Oops,thank you,
I’ll try it later ^^