Actually, you can prove it. Or could. Taran had a tool that you could check on people by invite code. As recruiter and guild family admin, I would do it all the time. Helps us learn about what to do to make our guild more enjoyable.
People do leave. We’ve lost several OG members over the GW changes and the color changes. I belong to one of the oldest PC guilds in the game. We have had more people actually leave the game than change (or not change) their name and just join a new guild. Usually, if they want a different guild, that’s what they tell us. Or they don’t say anything at all and just leave.
The big question to me was why the new font weren’t tested on the smaller devices. Even if I play the game mostly on big screens and it doesn’t influence me, a heck of load of players plays it on mobile and smaller screens. And yeah font also needs to get looked at because of the simple fact you want new players to stay too. Players downloading the game as I am talking to try the game for the first time. It is a patch/fix that should not be waited for.
Also as I have no problem with the new font as it is, please never remove it, do the necessary fixes for smaller screens tho, and potential try to make it optional in the settings so players can choose what they like to use, old one or new one etc.
I guess the play testing was done by Helen Keller. When this font is large, it’s OK - BUT - there are places where it doesn’t fit so you get weird run ons & when the font is small, you can’t read it!