Just a general question here.
I’ve noticed that multiple people seem to be able to create an official Support Ticket on the forums that looks like this:
… But I haven’t been able to find out whether Console users have access to this form letter form.
So, is there a link somewhere which permits us to link to this support page?
And is there a way to get to this page without first generating an error condition on your device?
I had a jaw-dropping humdinger of a gameplay error on the Xbox One, which blasted away my 519 game Win streak. GRRRRRRRRR
Snapped some pictures of it though… They were interesting, to say the least…
https://support.505games.com/support/home - There you can log in and send them support tickets
I guess that’s the only Support page available for Console users then
Not sure why that’s not enough? The PC/Mobile has only one site…that I know of.
Nimhain
5
The Support you see, auto creates when a Player goes to create a thread in the category Support (PC/Mobile).
There should be a Support Category for Xbox/ PS4), if the text not appearing when you try to create a thread here, I’ll take a look into it.
We do want console players to post bugs here.
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