See this thread in regards to the ongoing sync issues. Open a support ticket here and explain what you lost, they’ll try to fix it. Possibly stick close to this template:
Related Topics
Topic | Replies | Views | Activity | |
---|---|---|---|---|
I lose all souls. Do you know why? | 15 | 1809 | May 16, 2016 | |
I lost over 30,000 souls out of nowhere | 2 | 953 | May 17, 2016 | |
Troop upgrades rolling back | 8 | 921 | March 24, 2016 | |
Lost 2k souls to connection problem | 5 | 954 | June 5, 2016 | |
VIP level now upgrades all existing troops | 23 | 2240 | November 4, 2016 |