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Upgrading a weapon inside Arena consumes ingots but doesn't give rewards

I’m playing a game in Arena. I spent 6 common ingots to upgrade my Crude Club to level 3 inside the Arena troop builder > Weapon > Upgrade Weapon and played a few games. When I exited Arena to go to Troops > Weapons > Crude Club to upgrade it further, it no longer had any upgrades and I had to start over again. When I applied 3 common ingots to it, it seems to have stayed put at +2 when I go to Arena > Weapon > Crude Club.

I’m playing on Windows 10 through Steam.

Would you fix this bug (or at least disallow upgrading weapons through the Arena panel) and refund the 6 common ingots I originally spent to upgrade the Crude Club through the Arena panel? Please and thank you.

Also all the images in this article are broken: https://gemsofwar.zendesk.com/hc/en-us/articles/360000275855