Unfair banned for someone telling lies

I am part of the cool club now too! :sunglasses:

No golden bag either, but I have used Krinkle.

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Hello,

My +60 years old dad got banned from this game. Itā€™s his favorite game and he is utterly devastated. He had been banned for hacking HE NEVER DID THAT ! Whatā€™s happening ?

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I feel so sorry for all banned players,i was banned the day krinkle was released,but luckily i got my account back within 12 hours with 100 gems

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Disgusting, they knew this was an issue and left the office.

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Nothing atm, tell him to contest the ban but it sounds like nothing will be resolved for at least a few day. Send him my condolencies but tell him hes not alone.

If this really takes more than a day to get resolved, I will delete my account. Had enough !

The bans didnt actually start till after thefe servers had rolled over to the 24th so theyd already left the office. So they might not even be aware of a problem yetā€¦

After 8 years, thousands of hours, hundreds of dollars (VIP13) maybe banning me is a blessing, I can finally be done with this shit.

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Hi,
Same for me, banned as I was playing my daily delves on Switch.
I used Krinkle yesterday for fun.

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Because cells are SO last millennium.

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Iā€™m so sorry for your dad.

Tell him that he joined the cool kidsā€™ club. :rofl:

Joking aside, let him know not to worry. Heā€™ll get his account back for sure.

We just donā€™t know when yet. But as you can see, thereā€™s clearly something wrong here with do many players affected and theyā€™ll clearly see that.

Tell him to open a support ticket and appeal the ban, just in case they only work off of tickets and donā€™t have a mass reversal plan once theyā€™re back in office.

https://gemsofwar.zendesk.com/hc/en-us/requests/new

30% chance to get banned :rofl: :rofl: :rofl: so true!

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Thatā€™s what happenedšŸ¤·ā€ā™€ļø

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Itā€™s a Krismessā„¢ Miracle!

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Scroll up a bit. It was shared in this post

My guild member bought 6 of those golden purchases, banned.

Add me to the pissed off list. Just got banned a day and a half later. And i havent finished my daily stuff yet. This is bullsheet devs.

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People are being Unbanned slowly but surely. I got Unbanned a few hours ago. It took 30 hours total for me from sending a Ticket to being Unbanned. A bit of a mess but it is getting fixed. Merry Christmas everyone!

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Merry christmas bro, have a good one

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