Unable to Access Gems of War Gaming Application Due to Server Issue

[EMISSARIOT]

The loading screen for the application appears briefly, only to have its initial cycling process interrupted by an error message that reads as follows:

There was a problem when trying to contact the server. Please wait a few minutes and restart your game.

I have employed the following troubleshooting methods in an attempt to rectify this issue:

Clear device cache

Clear device data

Uninstall Gems of War application from the device

Reinstall Gems of War application to said device

Install Gems of War on a separate device

Every means of addressing this issue thus far have been proven futile.

If anyone has any idea how one would go about resolving this dilemma, your input would be greatly appreciated.

[Vold]

Devs messed up and gave mass amounts of rewards for the Library glitch. They took the game offline to roll back the servers to take it all away.

[EMISSARIOT]

Thank you for your response. Are you also unable to access the Gems of War gaming application at present?

[MORTE]

O jogo esta sem acesso em todas as plataformas. So volta em “algumas horas”

[Nagflar_dv]

Noone can. Devs put servers offline for a 2+hours to make a rollback. Just read first threads)

[EMISSARIOT]

@MORTE

O jogo esta sem acesso em todas as plataformas. So volta em “algumas horas”

Obrigado pela sua resposta, não tinha certeza se o aplicativo em si estava offline ou se havia um problema no dispositivo que estava restringindo o acesso.

[EMISSARIOT]

Thank you for the clarification, Nagflar_dv.

[Nagflar_dv]

Library Compensation Server Rollback

[UPDATE #1] We’ve taken the game offline during our rollback maintenance. This should take a few hours to complete. I’ll update this thread once I get some more info from the team.