I would like to make a public statement concerning what happened on stream today. I will also be contacting you privately regarding this matter, @awryan.
I have a lot to say, so I will try organise my thoughts and express them as succinctly as I am able.
The language that you used does cross the PG-13 line and was both aggressive and triggering in nature. That alone is a bannable offence.
I understand that there were multiple offenders in global chat. I am reviewing this situation internally and will be acting in the best interest of the community moving forward. Please trust my judgement and have some patience as I do so.
Another point I wish to make concerns retaliation. If someone is trolling you or goading you into an argument, this is inappropriate behaviour. Please report said player to the developers via Discord, PM or support. We will investigate this report and act accordingly. However, it is not appropriate to engage in the same behaviour in return, nor turn to insults or abuse in retaliation. Bad behaviour is bad behaviour, regardless of circumstance. Attacking or harassing a player that is trolling you is not an appropriate response or course of action. The best thing to do in this situation is to contact the developers and choose to not engage or escalate the conflict any further.
If you violate our community guidelines, you are liable to be banned. Yes, context is important, but abuse, harassment and crossing the PG-13 line are never necessary, appreciated or appropriate.
If in doubt, report a player to us so we can review their behaviour, and treat others with the same respect and kindness you wish to be extended.
As I mentioned earlier, I will be investigating this incident today and doing what is best for our community. Thank you for your patience and understanding during this time.