Hey everyone,
Sorry for the delay in responding, I wanted to make sure I had a proper update to share.
Now that the 13,397 Shiny Keys Reward issue has been fixed, we’re currently working on the second phase, aimed at resolving questions about what happens with Shiny Tokens and Shiny Dust earned from using those keys.
We believe the best solution is going forward will be to reverse the Shiny Data gained as a result of using the (now removed) 13,397 Shiny Keys, and make sure that players are refunded any keys of their own they may have used at that time.
Any new Shiny Keys purchased or rewarded after the bug was fixed that have been used to open Shiny Chests will be given back as part of this process.
Players who collected the incorrect reward (the 13,397 Keys) will also receive the copy of Azaleus’ Bumblebee that they should have.
This fix will go out in the next 24 to 48 hours.
Thanks for your patience while we resolve the issue to and ensured everyone got the intended rewards.