[ticket replied to] Pvp league bug

Platform, device version and operating system:

Screenshot or image:

What you were expecting to happen?

After reset yesterday, looks like a player “Querra” points did not zero.

How often does this happen? When did it begin happening?
One off

Steps to make it happen again
??? Stop playing Pvp??? Idk

I find if at start of week if I don’t exit the game sometimes stuff from last week is brought forward. Querra may have just not exited and restarted game. I find when I am awake at 3am (when Gems of War starts for new day) and don’t exit I find sales items are not there and the count for kills don’t start. So if awake I always exit out I especially make sure to do it Monday.

This player has submitted a ticket about this issue.