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[Tech Issue] Error code 0101 in new update

After the update that the game had on the 5th of October, I can’t access the game anymore, I only play on pc through steam.



I’ve reinstalled the game several times, followed the recommendations for this issue and it didn’t work.

I think this is the link for filing support tickets — responses are generally helpful, if slow to come:

https://gemsofwar.zendesk.com/hc/en-us/requests/new?mobile_site=true

Welcome to the forums, Gardevoir. Good to see another Gen-3 pokémon about (and a psychic type, no less!) :slightly_smiling_face:

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Hey hey!

I’ve looked into this and there were no server issues at this time. Please follow the steps in the following article and let us know how you go; https://gemsofwar.zendesk.com/hc/en-us/articles/333757035755-Connection-issues-troubleshooting-

This article also gives instructions on how to find out it the game servers are down or not :slight_smile:

OminousGMan - Support Human :male_detective:

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A member of the support team helped me resolve the issue, thank you very much.

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Would you mind sharing the solution that worked for you for future reference?

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I had to download a TXT file with some command lines provided by the member of the support team for this problem to be solved, I don’t know if I can make this file available or not.

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@Jeto
The game updated for the Christmas special and I had the 0101 error problem again.

Hey @kater15

With this error you’re getting, is it happening when you are playing connected to Wi-Fi or Cellular Data?

OminousGMan - Support Human :male_detective:

I’m connected to Wi-Fi.
The curious thing is that I can play normally on the mobile version, however, on the PC version (steam), this error code 0101 problem came back after this game update.

Hey @kater15

That’s very interesting. Could you please lodge a ticket with are Support Team here; https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356

They’ll be able to help you with this.

OminousGMan - Support Human :male_detective: