This week a flash offer released on Nintendo Switch that included a portrait and some emojis. Unfortunately, there was an issue with this flash offer, as the graphics for the included portrait and emojis were not yet available in game.
These graphics will be released with the 4.5 Update, and the players that purchased this flash offer will automatically receive their rewards, as well as additional compensation. (This compensation will be going out within the next 24 hours!) Due to the fact that this flash offer was bugged, some players may have chosen not to purchase it, even if they wanted the rewards. As such, we will be running this flash offer again after 4.5 releases to give people another opportunity to grab this flash offer.
We are sorry for the inconvenience, and are doing our best to ensure this doesn’t happen in the future.