Platform, device version and operating system
Xbox One
Screenshot or image
https://youtu.be/9dxnIn0CVpg
What you were expecting to happen, and what actually happened
I was expecting to switch accounts within the Gems of War user interface.
After selecting a different account and pressing ‘A’, the previously selected account appeared in the game. Also, achievement’s popped for the “switched” account even though that account does not quality for the achievements and that account is not visible in the game UI (other than under Settings\Account).
To work around the issue, you need to go to Xbox home, quit Gems of War, switch to the desired profile, and then start Gems of War.
Up until 4.0, I was able to switch accounts without quitting Gems of War without any issues.
How often does this happen? When did it begin happening?
Every time.
Steps to make it happen again
Press the menu button.
Navigate to the Account tab, select Change Profile, and then select Yes.
Press the Option button and then select the desired profile.
Press ‘A’ to launch Gems of War with the selected profile.
Notice after starting, the original profile is still showing.