Platform, device version and operating system
Screenshot or image
What you were expecting to happen, and what actually happened
It’s just a wrong translation. The phrase “Te han enviado estés regalos en reconocimiento de tus hazañas” should be written as “Te han enviado estos regalos en reconocimiento de tus hazañas”.
How often does this happen? When did it begin happening?
I realized it today, I don’t know if it has been there since faction implementation.
Steps to make it happen again
Earn enough fame with a faction so you get a reward delivered by game mail.