My guild mate has lost his account, he’s sent two tickets in and still can’t access his level 1100 odd account with all his mythics, traitstones, glory gems and keys etc.
His game has started from scratch and he’s devastated.
Has anyone else had this and had their issues resolved?
I know @Saltypatra said there’s a lot of people having this problem on one of the streams but I wasn’t sure what the outcomes were or which platforms were affected.
Its been over two weeks, He’s missed out on two third place gw in bracket one, crafting famine and the glory troops. OK, he’s had two weeks off from wisps and forest troll/kraken but that’s not the point.
Can anyone help? He’s Italian and struggles with English but we have someone in the guild helping him while he’s not with us.