Xbox, daily, adventure, victory = ‘crash to desktop’/crash to game quit. No rewards either maybe…
In game help link, opens page saying your not athoritized something a rather.
Support, submit ticket leads to forums… Thats not right either…
Profile page, submit ticked, blocked by some white bar, force scroll where you can click on ANY options under/behind it.
When trying to log in to, ‘https://infinityplus2.freshdesk.com/support/login’ it says my pw is wrong (its not), reset password says, ‘You are not authorised to access this portal. Kindly contact your helpdesk administrator.’
Tried looking at old help logs via email and got this ’ Access to gemsofwar.zendesk.com was denied’
You don’t have the user rights to view this page.
HTTP ERROR 403
Havent had problems in a while, havent been here in a long while…
It is a known issue that has already been reported here on the forum - please check before making new threads
Also, was mentioned on the forum, in-game links will be broken while we are transitioning to a new website
If you submit a ticket as a bug, it will direct you to the forum. Has always been that way, but without any specifics, like screenshots to see what you exactly clicked, I can’t see if there is a bug
Also everything else is due to us being in the process of updating the new support website. Zendesk to Freshdesk Excluding the password issue, which I can pass on to the the team that run the 505 website as a whole.
All the articles now live here
@SirLOL are you trying to login to the new support website before you have made a Freshdesk Support account? Just checking you aren’t trying to use your Zendesk password, as your account hasn’t carried over in that way - all your old tickets are linked to your email, but to view them you need to make a Freshdesk account first
It is not reasonable, rational, logical, realistic expectation to A) think or force customers to withhold their grievances just because someone else has the same problem. Freedome of speech, and honesty. B) to waste hours searching through 3rd party info instead of being prudent and going straight to the source. Logic must dictate.
realistic expectations…etc as aforementioned… They should NOT be ‘broken’ if your transitioning properly. Forsight and prudence, no excuses.
no it hasnt always been that way. I told you EXACTLY what i did. I was VERY SPECIFIC, if you were as skilled as you think you are you would know what im talking about. In the same way i learned other company systems better than the people that work in said companies, including microsoft at one point.
You are replying condescendingly based on your experience
I am returning the favor based on MY experience, we are not the same.
You admitted your company and policies are flawed at best (otherwise i wouldnt be forced into this tedious dialog of excuses, facts are self evident)
I recognize the fragility and failures, i do not enable them or the excuses.
We are not the same.
These are simple facts, logic dictates.
Anything less and i would be a coward and a liar with no respect.
Nevertheless i do appreciate multiple affirmations to my suspicions. I did wish i would have been wrong. I rarely am though, very rarely… Facts dictate. I care very little-nothing for opinions, as they are flawed at best.
Goodnight from this soft keyboard.
I have no intention of continuing wasting my time here in THIS discussion. You offered excuses instead of solutions. You cannot be trusted. Moving on. I will not be checking back HERE. Notifications will be ignored. It will get fixed or it wont. Reflection of company integrity… It is what it is and it taint what it taints.
All things considered and suffering endured, this IS me being nice wasting my time, resources, energy i will never get back.
Getting old sucks. SirLOL, Ouuuuut!