Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template.
Platform, device version and operating system:
Whenever I try to invite a player to our Guild I get the message “Does not exist”
This happens every time I want to invite a player since the last update.
We tried to invite the players though other guildmembers but most of them encountered the same problem.
For now there is only one guild member out of 26 who seems to be able to invite players.
I have had this happen a bunch of times, most of the time backing out of the guild window and going back in makes it work. Sometimes it takes a few tries. Rather annoying bug, that I have not reported yet, so thanks for doing it
Hey there, we’ve been tracking this issue for a little while but it happens off/on as you can see
If it happens again please send Kafka or I the invite code and we can check for an issue. If you don’t mind doing that no that would be fab - sometimes there are weird things going on in the invite code that can cause problems.
Here’s a list of consolidated list of things to try if it happens again:
Ensure the person you are inviting is online
Close/reopen the game
Exit the invite menu to the World Map and try again
If you previously typed in the invite code by hand, copy+paste it from an outside document
If you previously copy+pasted it, type it by hand
Invite players from their profile to your Guild
Have another Guild member invite the player
Send support the invite code of the person you are trying to invite
Thanks everyone and happy birth/cake day @WWDiver!
@Elarcadia My “Guild Admin” button takes me to a screen with multiple tabs. The default one says “Manage”, and offers me the options to “Leave” or “Disband” (the latter presumably is only available to guild leaders). The next tab over reads “Manage”, and has a big button to “Invite”. Is this what your guild mates see?
No, my guild mates (who are both at level 3) only have a “leave” tab where we see the “guild admin” tab. I had no idea until earlier today. I had two recruits who kept telling me they weren’t getting my invites, so I asked another member to try and that is when this was all discovered.
I have sent through a support request, so hopefully they can fix it soon. So many bug issues still when it comes to guilds unfortunately :(. I still can’t use the guild chat feature, I haven’t been able to use it since May of last year.