Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template.
Platform, device version and operating system:
PC/Steam
Whenever I try to invite a player to our Guild I get the message “Does not exist”
This happens every time I want to invite a player since the last update.
We tried to invite the players though other guildmembers but most of them encountered the same problem.
For now there is only one guild member out of 26 who seems to be able to invite players.
I have had this happen a bunch of times, most of the time backing out of the guild window and going back in makes it work. Sometimes it takes a few tries. Rather annoying bug, that I have not reported yet, so thanks for doing it
First, exit all the way to the map screen. Then go back to the guild invite menu and try one of these things:
If you previously typed in the invite code by hand, copy+paste it from an outside document
If you previously copy+pasted it, type it by hand
I have encountered (and reported) spurious “Does not exist” errors before. I’ve had the above process work to convince the game that the player does, in fact, exist.
Other things I’ve tried:
Exit the game and restart it: no effect
Exit the game and restart PC: no effect
Closed the internet connection and reopened it: no effect
If my way didn’t work… Then the code isn’t correct. Or the code it’s self is bugged.
The devs will tell you to make sure the invitee is online when you send them an invite.
The code was good since a member of our guild managed to invite him after all. It took him several tries as well but in the end he was succes full.
Anyway the invitething is struggling with a bug.
Hey there, we’ve been tracking this issue for a little while but it happens off/on as you can see
If it happens again please send Kafka or I the invite code and we can check for an issue. If you don’t mind doing that no that would be fab - sometimes there are weird things going on in the invite code that can cause problems.
Here’s a list of consolidated list of things to try if it happens again:
Ensure the person you are inviting is online
Close/reopen the game
Exit the invite menu to the World Map and try again
If you previously typed in the invite code by hand, copy+paste it from an outside document
If you previously copy+pasted it, type it by hand
Invite players from their profile to your Guild
Have another Guild member invite the player
Send support the invite code of the person you are trying to invite
Thanks everyone and happy birth/cake day @WWDiver!
Thanks but my birthday is still a bit in the future you know… About 4 months….
As for the issue: the first 7 points we, as in several members of our guild, have tried all of those things.
What I did try was writing my own invite code in the box and even then I got the message “does not exist”
So now try to explain that… I’m sure I exist…
So as not to create another topic, I found this one and was wondering if someone could answer this question:
How does another guildie invite a new player to the guild?
On my main Guild screen I have a tab that says “Guild Admin” where it lets me invite players. My guildies only have a “leave” tab. So, where do they go to invite members in?
I thought the same thing at first but according to the levels, it says Legionnaires and above should be able to “invite players” and both members are Commanders which is a promotion above Legionnaire.
@Elarcadia My “Guild Admin” button takes me to a screen with multiple tabs. The default one says “Manage”, and offers me the options to “Leave” or “Disband” (the latter presumably is only available to guild leaders). The next tab over reads “Manage”, and has a big button to “Invite”. Is this what your guild mates see?
No, my guild mates (who are both at level 3) only have a “leave” tab where we see the “guild admin” tab. I had no idea until earlier today. I had two recruits who kept telling me they weren’t getting my invites, so I asked another member to try and that is when this was all discovered.
I have sent through a support request, so hopefully they can fix it soon. So many bug issues still when it comes to guilds unfortunately :(. I still can’t use the guild chat feature, I haven’t been able to use it since May of last year.