This. A lot of the recent bugs feel like process problems: either there’s not adequate QA before release, or the feedback loop from QA to dev is dysfunctional.
Either way: this is really eroding trust with players. We should be excited about new releases and new content; but now we’re kind of dreading it. There’s a new faction coming up: are the graphics going to be broken on release weekend on Android like they were the last two times? 5.6 is coming up: is it going to be full of game-breaking bugs like the disastrous lycanthropy rollouts?
These are not subtle or difficult-to-reproduce bugs; why are they not being caught before release? And why are responses to them always reactive rather than proactive? Don’t just fix the bugs; fix the process.
Martin Fowler writes about in his book “Working with legacy code” he calls this the “edit and pray” methodology. They didn’t prayed well enough.
Most of these bugs could have been found if only one dev would make the effort to install the new version on a test environment and try out the new content.
It took anybody only 5 minutes to find out this weapon is not working.
Are we looking at fixing this before the event ends? or did we all waste a bunch of gems and ingots for nothing? Legendary ingots do NOT grow on trees or show up special delivery by FedEx.
Same goes for the gems.
Hey everyone, thanks for reporting this bug. Our team has been looking into this since we started this morning, and are working on a fix. We are hoping to have the fix out within the next 24 hours, and we will let you know when it goes live.
Sorry for the inconvenience, and thank you for your patience.