Platform, device version and operating system:
PS5
Screenshot or image:
No image or video possible, as can’t show a negative
What you were expecting to happen, and what actually happened:
Unable to switch Alliance CHat notifications off on PS (possibly all consoles), as the button cannot be selected. If you move across and try to go down, it goes to the option above (“notification icon for Guild Chat”) and then won’t go lower. If you go up to the top option (“Live Chat Opacity”) and then go up one more, it moves back to option above Alliance Chat (back to guild chat).
Meaning you cannot possibly select Alliance Chat.
How often does this happen? When did it begin happening?
Ever since Alliance was added, and Alliance Chat became available, I think.
Steps to make it happen again
Go to chat options.