@Kafka just seen a report of this on PlayStation in global 001. First time I’ve seen it mentioned on the platform.
They first reported the shield in the centre of the screen, I then mentioned what I’d read in this thread. They replied that they also got the red box a short time later and couldn’t see the whole board.
So, the last few days I tested something and it seems to work…so far. After doing the monument battles, restart the game, then do the PVP battles. When I do it in this order, I have not seen the shields/blocks. Anytime I forget to restart, they show up (as often as every other battle) until I restart. However, I do my PVP all at once. I don’t know if I go do other things in the game and come back to PVP if the issue returns. Again, why am I forced to find workarounds when this should be fixed by now???
What is the status of this fix??? Play PVP (I know, it sucks that I expect you to play your own game), find the problem and fix it. This has been really bad this week.
I’ve updated the bug report for this and poked the team, also provided your account details as it’s not consistent for everyone and doesn’t come up in our QA testing, so it seems account specific.
Thanks for your unending patience while we track this down!
The trigger for this bug is unknown. I remember getting the white box in Guild Wars a number of times. Yes, it’s true. This isn’t a new bug, but it sounds like recent updates have made it more frequent.
I don’t necessarily think it’s just PVP either. I have no screenshots of the bug happening on my end, because I always just finished the battle, probably lost the match if I was in Guild Wars at the time, closed the game, and it was gone when I reopened it.
To fix this bug, the devs would have to do more than just play their own game. They could go years without seeing this box. Well, probably, because tracking down the cause is ridiculously difficult.