Currently waiting for some data to go out that would have a next Guild Wars scheduled in, to see if that allows everyone to go and access their Guild Wars menus again to claim their rewards as it’s within the grace period still.
Once the grace period ends, as mentioned any unclaimed rewards are automatically mailed out.
After the grace period ends and if players are still missing their mailed out rewards, then I’ll get back into it
Once I get word on a next GW being scheduled in, i’ll post again so people know to check they can claim those rewards.