Is there any explainable reason, why this mail gave me 10 gems on Switch but nothing on PC?
5 Likes
F* PC/mobile, that’s why. 
(Guess they can’t do 0 gems on Switch?)
Why didn’t they send us the missing pet with that mail would’ve been my question.
Would have kept people from asking about it.
2 Likes
That would imply them being aware of the situation beforehand.
2 Likes
Yeah, it’s kind of like shipping companies being surprised every year around Christmas that more packages are being sent… They should know but they never act as if they do.
Hello,
I looked into this with the development team and the same number of gems should have been received on PC/Mobile.
We’re working on getting that mail resent with the 10 Gems to the platforms that didn’t receive it.
Thank you for letting us know!
OminousGMan - Support Human 
2 Likes