[Reported] Information about Citadels

Platform, device version and operating system:
All of them.

Screenshot or image:

Forum 7.5 patch notes:

image
https://community.gemsofwar.com/t/7-5-update-united-we-stand/84178

Gems of Zendesk website


https://gemsofwar.zendesk.com/hc/en-us/articles/9527032019599-PvP-Citadel

What you were expecting to happen, and what actually happened:

  1. I would like to know if there should be 1-2 or 1-3 Citadels vulnerable each time.
    This week there’s a day with 4!
    See: https://community.gemsofwar.com/t/no-citadels-vulnerable-on-monday-or-on-thursday-4-citadels-vulnerable-on-friday/84365
  2. I would like to know if there should be any Citadels vulnerable on Wednesdays.

Steps to make it happen again
Check the links above.

9 Likes

Hello, :slight_smile:

Please note that this week’s multiple vulnerable Citadels was a bug which was quickly brought to the attention of the development team.

And as the Patch Notes have stated, the Citadels can become vulnerable from Monday to Saturday.

Platform, device version and operating system:
Android 14 and Windows 11

Screenshot or image:

What you were expecting to happen, and what actually happened:
I was expecting to have at least one Citadel Vulnerable on Monday and at least one on Thursday.

There’s no Citadels vulnerable today - Monday - and there’s none scheduled for Thursday.

There are 4 Citadels scheduled to be vulnerable on Friday.

From the patch notes, there should be 1-2 Citadels vulnerable during the week, except on Wednesdays and Sundays.

image
https://community.gemsofwar.com/t/7-5-update-united-we-stand/84178

Note: that’s not what’s said on the Zendesk help page:
https://gemsofwar.zendesk.com/hc/en-us/articles/9527032019599-PvP-Citadel

Steps to make it happen again

  1. Login and go to the PvP area, search for a vulnerable Citadel on the map - there’s none.
  2. Check the Alliance Overview tab, look for the Citadel Schedule.
15 Likes

Are the people writing the patch notes and the website different people with different infomation?

The patch notes say excluding Wednesday meaning there can not be a vulnerable Citadel on Wednesdays.

The webite says Monday to Saturday and when it says that it means that it can happen anyday including Wednesday.

They are both giving different infomation. @Bramble the patch notes and website should say the same thing with the same wording. Either change the webite to say " * 1-2 Citadels will become vulnerable once a week from Daily Reset (excluding Wednesday and Sunday)." and make sure it does not happen on Wednesdays or change the patch notes to say “The number of Citadels that can become vulnerable per day can range from 1 to 3, and these Vulnerabilities happen from Monday to Saturday.” and make sure it can happen on Wednesday.

Also choose if it is 1-2 or 1-3 that can become vulnerable per day.

13 Likes

Aidania, Geheron, Southwild, Summer Isle, and Winter’s Reach - are not scheduled to be vulnerable this week at all.
image
image

From the current schedule in the game - we can only expect citadel wars in Central Spire (Saturday) and Bay of Stars & Broken Lands (Friday).
Monday had no wars (but we should’ve had them), Thursday has no wars scheduled (and we should have them too) - so, we are skipping 5 out of 10 regions this week. Why is that happening?

9 Likes

@Bramble @Kafka @Jeto - I realize sentiment might run a bit higher since gold marks are involved, but the bottom line here is that you have a confused and frustrated player base because you are not giving us a schedule. Players want to know what to expect. It is that simple.

If you all are still figuring it out, then say that.

If you are going to offer battles in only 5 citadels a week, then say that.

If you are trying to get back to the schedule as originally communicated, then say that.

It really is not asking a lot. Especially when people are spending actual money.

But please don’t give us a non-answer that refers us back to conflicting information. You are better than that.

22 Likes

It is very frustrating that communication on this has been so patchy; would it be so hard to knock up a top-level post addressing the various Alliance scheduling issues and the plan going forwards?

18 Likes

@Bramble , @Kafka , @Jeto , Don’t you find it disturbing that almost no English is spoken in the alliance chat anymore? The only information we can obtain about Citadel Wars is through that route, but it is unintelligible. Many have already dropped out and many more will follow. DO SOMETHING ABOUT IT !!!

1 Like

Thanks for reporting the issue about several Citadels being vulnerable at the same time.


As for how many Citadels can be Vulnerable on a single day and on what days that can happen, I am still in the dark about it.

As I stated above, on the forum patch notes, it says:

  • 1-2 Citadels per day, except on Wednesdays and Sundays.

But, in the Zendesk help website, it says:

  • 1-3 Citadels per day, from Monday to Saturday.

Which one is correct?

1-2 per day or 1-3 per day?


So, from your post, am I correct to to think that starting next week, we should have at least one Citadel Vulnerable on Wednesdays?

Just to make sure:

Which one is correct?
Are Citadels vulnerable except Wednesdays and Sundays or are they Vulnerable from Monday to Saturday, including Wednesday?


In any case, in one of the information pages, here in the forum or on the Zendesk website, the information is incorrect.

Can you please clarify this issue, and also update the incorrect information page with the correct information?
Thank you.

9 Likes