Hi everyone, I’m sorry for the delayed reply about these issues. Melbourne has been back in lockdown these past 2 weeks and in addition, at least half the team has been sick with the flu and our office was nearby a covid exposure site so a bunch of us had to go and get tested for covid (all the tests came back negative) so while I know our communication in this covid world should be sorted out by now after over a year of this, there were extra factors which made some of the communication internally difficult this time. I’m not mentioning this as an excuse, I’m just mentioning it to shed some light on why some of this occurred the way it did.
I’ve spoken to the team to seek further clarification about the chat title issue with the Pridelands/Urskaya event week:
We have confirmed that the titles rewarded in the Urskaya World Event and Pridelands gave out incorrect titles. The team will be working to ensure that everyone who unlocked the title will be receive the correct new titles.
The text on the titles will be changed so these 2 titles are new titles. There will be a delay for these while we organise the updated localisation (translation) files.
We will do our best to ensure we don’t accidentally make duplicate new titles in future.
While this time a mistake was made, we do have plans in the future for some events to reuse social collectibles (particularly for Invasion and Raid Boss)
Because we had plans to reuse collectibles for Invasion, I made the mistake of marking the Invasion title bug report thread as ‘not a bug’, but I don’t believe we’ve had a chat title for a Pridelands Invasion before so it was intended to have a new chat title as a reward.
We are very sorry for this mistake and the communication that followed it.
Hopefully, this post helps clarify the whole situation and what we intend to do about it.
Thank you very much for your patience and understanding while we finalise sorting this out.