[Reported] I keep getting place holder text and my "Event Captain" is missing

Bug Reports
1

Platform: Xbox

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I’m getting placeholder test on several troop cards. It’s mostly harmless but, the “Event Captain” disapears. (I’m sorry, I can’t remember its name. “Event_Captain Troop_K21_33_NAME” is on my screen now) I can’t get the mialage bonus and its frustrating. I’ve had issues like this in the past where I would buy a weapon and tbey wouldn’t be available until the next day but this seems to be a whole new level of bug.

Other troop cards have simular problems with the text but seem to play ok.

What you were expecting to happen, and what actually happened:
I can’t really contribute to the journey event. I feel like im letting my guild down. Now that I think about it, i feel like YOU are letting my guild down.

How often does this happen? When did it begin happening?
I think it started on or about 9-14-24 maybe sooner. It’s been happening to several different troop cards.

Steps to make it happen again
It comes and goes randomly. The “event captain” was in my inventory at noon today and at 8:00 when I sat down to play it was gone again.

2

@DonLothar Not sure if it’s the same thing but often the first time I log in it hangs slightly before getting into the game and I get a lot of these placeholders. So I log out and in again and they are gone. Doesn’t solve the underlying issue but it may help you.

1 Like
3

Hello :slight_smile:

Please uninstall and reinstall Gems of War and let me know if this issue is still persisting.

Please also clarify what you mean by “disappear?” (As in the troop itself disappears, or just the Event Captain text)

I have reported this issue to the development team in the meantime.