It could also be the extreme lack of dedication from anyone in the IP2 staff to actually check anything as an actual customer/player, even when there were previous similar issues during kingdom release, that they claim to have
Reactive, as usual in IP2…
…and then no effort to check during relevant releases/resets until it happens again.
#IP2dedication
(With the exception of Nimhain, who can always be seen doing a couple of floors when new Factions are released)